In this role you will be a crucial member of the Payment Investigations team at Danske Bank responsible for resolving payment-related issues for our corporate and private clients. You will handle SWIFT queries monitor and escalate payment-related challenges and collaborate with other teams while sharing best practices. Your commitment to providing outstanding customer service along with a quality-oriented mindset and attention to detail will be vital in delivering effective solutions. The position requires at least one year of experience in financial operations with an emphasis on payment processing or investigations being beneficial. Strong English skills are necessary and knowledge of SWIFT will facilitate a smoother onboarding process. The role offers a hybrid working model enabling you to balance office and remote work.
