As a pivotal member of our dedicated team you will review and evaluate all necessary customer complaint documentation accurately and promptly. You are responsible for documenting and maintaining records of complaint investigations in compliance with international regulations including ISO. Your role involves assisting with Medical Device Reporting and reviewing investigation results for returned products. Furthermore you will write Manufacturer Incident Reports and submit them to relevant authorities while actively participating in continuous improvement activities. Your analytical skills will enable you to identify and solve problems within the complaint system ensuring accuracy and efficiency in documentation and investigations.
