As a Customer Service Representative (French-speaking) at Dexcom you will become proficient in our continuous glucose monitoring technology by assisting business customers and patients with their inquiries about product orders and providing post-purchase support. Your role involves managing incoming and outgoing calls as well as responding to email requests while maintaining clear documentation in our internal systems. You will guide patients and business partners through product offerings addressing issues related to inquiries and concerns. Your success will be defined by your ability to communicate effectively in both English and French while demonstrating empathy and a customer-oriented approach to problem-solving.
