Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Fraud Risk Manager to drive proactive threat mitigation using advanced analytics and scalable control frameworks. You'll transform reactive monitoring into predictive defence, minimising exposure to financial crime while safeguarding the trust of millions of customers worldwide. Up to shape what's next in finance? Let’s get in touch. Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.) Translating complex fraud risk scenarios into scalable, tech-driven solutions Leading fraud risk reviews, control gap analysis, and remediation plans Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls, while improving fairness, transparency, and complaint handling Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing Advising Product and Operations on fraud risks in new launches and expansions Developing and optimising fraud prevention strategies that balance customer experience with loss mitigation Strengthening 1LoD fraud governance by documenting risks, controls, and residual exposures clearly and consistently
Job Requirements
8+ years of experience in fraud risk or advisory, supporting the first line of defence Knowledge of fraud risks associated with payments, banking, and/or investments Expertise in fraud typologies, controls, and regulatory frameworks Experience across retail and business financial services A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies Proficiency in using analytical tools (e.g., SQL, Python, Looker)
