Junior First-Line Technical Support Engineer I Networking Solutions

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Job Description

We are seeking a Junior First-Line Technical Support Engineer to join our technical support team in Kaunas Lithuania Your role involves delivering first-line support to business clients on Teltonika Networks products through various channels including phone email and ticketing platforms You will guide customers on product integration troubleshooting and issues escalating more complex cases to Networking Engineers The ideal candidate should possess excellent communication skills a customer-centric attitude and a commitment to continuous learning Familiarity with computer networks and devices is a plus coupled with problem-solving abilities and a passion for technology This position offers growth opportunities within a dynamic work environment and benefits such as flexible schedules and health insurance