Vinted Marketplace is Europe's largest online C2C marketplace for second-hand fashion. With millions of registered members across 20+ markets in Europe and North America, we aim to make second-hand the preferred choice worldwide. As a Content & Appeals Specialist in Trust & Safety Operations, your role will be vital in moderating listings within fashion, lifestyle, and electronics categories to maintain content integrity and safety across the platform. You will utilize your keen attention to detail and commitment to sustainability to efficiently manage and assess flagged content, ensuring swift and accurate decisions align with our policies. This position offers a meaningful opportunity to impact by contributing to a trusted online marketplace where members can safely buy and sell pre-loved items.
Job Requirements
The ideal candidate is detail-oriented with strong time management and communication skills in English. You should be adaptable and resilient, comfortable with shift work in a fast-paced environment. A team player, you will collaborate effectively and be open to feedback for continuous improvement. An interest in fashion, lifestyle, and electronics trends is essential, along with the potential for expertise in areas like counterfeit detection. Customer support experience is seen as a strong plus. This role requires a commitment to high-quality work while staying accountable, solving problems, and engaging positively with your team.
